Refund Policy

Since we deliver fresh products, specific rules apply to returns.

No Returns for Fresh Products:
Due to the nature of our product (fresh Halal Wagyu BMS 9+), we cannot accept returns. However, we guarantee the highest quality and careful packaging of our products.

Issues with Your Order?

• If your order is delivered damaged or incorrect, please contact us within 24 hours via info@wagyudelight.nl or by phone at 0684913538.
• Include clear photos of the issue so we can resolve the situation promptly.

Refunds:

• In cases of mistakes on our part (such as damaged products or incorrect deliveries), we offer a full refund or a replacement delivery.
• Refunds are processed within 5-7 business days after your claim is approved.

Cancellations:

• Orders can only be canceled if they have not yet been processed. Please contact our customer service as soon as possible to request a cancellation.